Restaurant Manager

Fern is a stylish, premium restaurant built around fresh, seasonal sharing plates — open 7 days a week for lunch, dinner, Saturday brunch, and a banging Sunday roast.
We’re part of Bart & Taylor Co., a growing group of award-winning boutique bars and restaurants across London and the North.
We’re looking for a service-driven Restaurant Manager to support the GM in running our front of house. You’ll lead by example on the floor, coach the team to deliver exceptional guest experiences, and play a key role in shaping service standards.
Why join us?

• Up to £40,000 per annum inc Service Charge
• Free meals on shift
• Discounts on food + drinks for you & your mates
• 28 days’ holiday (Pro Rata)
• Work with a supportive GM + passionate leadership team
• 30 seconds from East Croydon Station

What you’ll be responsible for:

• Delivering and maintaining outstanding guest service every day
• Coaching, training & inspiring the FOH team on service standards
• Supporting the GM with daily operations & shift leadership
• Managing the floor during service to ensure smooth guest experiences
• Driving a culture of hospitality, teamwork & accountability
• Supporting labour controls, compliance & company standards

What we’re looking for:

• A natural host with a passion for guest experience
• Strong leadership skills with a coaching mindset
• Confidence in training teams and leading service from the front
• Organised, energetic & focused under pressure